Senior Consultant
Candidate ID: 11640539
Occupation: Senior Consultant
AGSVA Security Clearance: NV2
Location: Newcastle, NSW
Summary
This candidate is an experienced IT professional with a diverse background in IT Service Management (ITSM), business analysis, and application implementation. They have a strong understanding of ServiceNow, ITIL, and Agile methodologies, and have successfully implemented various ServiceNow solutions for government and private sector clients. The candidate has a proven track record of leading projects, gathering requirements, documenting processes, and providing technical advice. They are skilled in stakeholder management, communication, and training, and have a passion for promoting mental health in the workplace. The candidate holds an active AGSVA NV-1 Security Clearance and has previously held an NV-2 clearance. They are also a Certified System Administrator for ServiceNow and have completed various ITIL and Agile courses.
Skills
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- ServiceNow Implementation and Administration
- ITIL and Agile Methodologies
- Business Analysis
- Requirements Gathering and Documentation
- Stakeholder Management
- Training and Communication
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