Senior Consultant

Candidate ID: 11640539

Occupation: Senior Consultant

AGSVA Security Clearance: NV2

Location: Newcastle, NSW

Summary

This candidate is an experienced IT professional with a diverse background in IT Service Management (ITSM), business analysis, and application implementation. They have a strong understanding of ServiceNow, ITIL, and Agile methodologies, and have successfully implemented various ServiceNow solutions for government and private sector clients. The candidate has a proven track record of leading projects, gathering requirements, documenting processes, and providing technical advice. They are skilled in stakeholder management, communication, and training, and have a passion for promoting mental health in the workplace. The candidate holds an active AGSVA NV-1 Security Clearance and has previously held an NV-2 clearance. They are also a Certified System Administrator for ServiceNow and have completed various ITIL and Agile courses.

Skills

 

      • ServiceNow Implementation and Administration
      • ITIL and Agile Methodologies
      • Business Analysis
      • Requirements Gathering and Documentation
      • Stakeholder Management
      • Training and Communication