On 4 July 2025, Safe Work Australia released a new:

Model Code of Practice: Healthcare and Social Assistance Industry

What’s Changed and Why It Matters

If you run a medical, health, or social assistance service, there’s a new Model Work Health and Safety (WHS) Code of Practice you need to know about. This applies to practice owners, directors, doctors, nurses, carers, cleaners, and even suppliers. The new rules mean more people are responsible and legally liable for workplace safety.

From manual handling and fatigue to violence, infection risks, and mental health, the Code highlights key risks you’re expected to manage. If you’re not on top of these, your business could face claims, penalties, or worse, a serious incident. These consequences can significantly impact your business operations and reputation.

The Quality People solution:

QP4U Audit

The QP4U Audit is an independent fact-finding audit using the ICAM principles. It can be conducted as an event/incident investigation, a one-off independent audit, or a system ISO 45001 independent audit, which can then be placed on a maintenance plan for annual reviews. This provides both accredited and non-accredited independent audit options for Quality People’s clients. The audit findings then directly lead into providing workforce solutions to the client’s audit.

The QP4U Audit uses ICAM principles, a globally recognized methodology for incident cause analysis, to ensure a thorough and objective assessment of your WHS systems and workplace culture. By identifying potential hazards and risks before they lead to incidents, the QP4U Audit helps you create a safer environment for your staff and patients, reducing the risk of costly claims and disruptions. Our 5-Step Plan takes the stress out of WHS compliance. We’ll work with you every step of the way, from reviewing your existing systems to providing ongoing support and training.

Unlock a Safer, More Efficient Healthcare Workplace with the QP4U Audit.

WHS Made Easy for Healthcare and Social Assistance Industry

We know WHS can be overwhelming. That’s why we’ve made it simple. Our QP4U Audit helps you get on top of your safety and compliance without the stress.

The QP4U Audit – 5-Step Plan

1. 1. We review your current safety setup – including systems, policies, and past incidents.
   2. We show you where the gaps are and how to fix them.
   3. We help update your documents, so they meet today’s WHS standards.
   4. We chat with your team and listen to what’s working (or not).
   5. We stand by you, offering continuous support to ensure everything stays on track.

We’re here to support you every step of the way.

Why this is good for your team and your Business?

Taking care of WHS and Wellbeing means more than ticking boxes. It keeps your people safe, reduces downtime, and protects your reputation. It also shows your patients and staff that you care, which builds trust and makes for a healthier, safer, and inclusive workplace.

Protect your business with the same proactive care you advise your patients to take with their health.

By choosing the QP4U Audit, you’re taking a crucial first step to ensure your workplace is safe, compliant, and prepared for the future. Your commitment to safety is commendable.

Quality People’s QP4U Audit provides tailored WHS recommendations from qualified professionals to improve safety practices. While we assist with compliance, implementing these recommendations and ensuring ongoing adherence to all applicable laws and regulations remains the client’s responsibility. Quality People is not liable for incidents or damages resulting from actions taken solely based on these recommendations.